TERMS & CONDITIONS

Private Joy
14 Glover St
Heidelberg Heights, VIC 3081
Australia

ABN: 59771044139

These are the terms & conditions of www.private-joy.com. Please read terms carefully before placing an order. 

1. CONTACT
1.1 You can contact us at 
pj@private-joy.com, or by writing to us at the address above.

1.2 If we have to contact you, we will do so by telephone, email, or by post, using the information you provided to us when placing an order.

You must not transmit any worms or viruses or any code of a destructive nature. 
Violation of these terms will result in termination of your use of this website.

2. CONDITIONS 
2.1 We reserve the right to refuse any order or customer for any reason at any time. We may change any order if it does not comply with any rules or promotions.

2.2 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of  Private Joy without express written permission by us. 

3. SITE INFORMATION 
3.1 We are not responsible if information provided by you on this site is not accurate, complete or current.

4. PRICES 
4.1 Prices for our products and shipping are subject to change without notice. 

5. PRODUCTS & AVAILABILITY
5.1 The images of products sold on 
www.private-joy.com are not guaranteed to be accurate. The colours of products may vary slightly from the website to real life, depending on your screen's colour calibration, computer system, or your mobile device.
5.2 We will try our best to ensure that the products displayed are available. In the event that your ordered items are out of stock we will notify you as soon as we can.
5.3 We are not liable for any harm or damages related to the purchase or use of products.

6.CANCELLATION
6.1 If you wish to cancel an order, please contact us immediately at 
pj@private-joy.com, orders can only be canceled if Private Joy is contacted prior to shipping.

7. THIRD-PARTY LINKS 
7.1 Certain content, products available via our Service may include materials from third-parties. 
7.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. ERRORS
8.1 We try to be as accurate as possible with information on website, regarding products, prices, shipping/delivery, descriptions, promotions, and availability.
We reserve the right to correct any errors, and to change or update information or cancel orders if any information on our website is inaccurate at any time without prior notice (including after you have placed your order). 

9. WARRANTY
9.1 We do not guarantee, represent or warrant that our products will be error-free.  

9.2 We deal with all faulty items caused by manufacturer error on a case-by-case basis. We require photo evidence (more detailed, the better) of the faults of your purchased products. Upon review we will contact you to confirm whether or not your order or any part of your order can be replaced. 

9.3 Private Joy will not be responsible for any faults or damage caused by misuse or failure to follow care instructions.

If you think your product was faulty by cause of manufacturer error, please contact us at pj@private-joy.com

10. PRIVACY
10.1 All personal information is confidential and private. However, we may disclose your personal information if we are required by law to do so or if you violate our terms.